Disclaimer

Important information about the limitations of DELORY.

Last updated: July 22, 2026

1. AI Not a Licensed Therapist

Delory is an artificial intelligence, not a licensed therapist, counsellor, psychologist, or medical professional. While Delory was created by Rich Mind — a company founded by registered psychotherapist Yasin Ahmadi — Delory itself is an AI system and does not hold any professional credentials or licenses.

Delory's responses are generated by AI models and should not be interpreted as professional medical advice, diagnosis, or treatment recommendations.

2. Not for Emergency Situations

This Service is NOT designed for emergency or crisis situations. If you are experiencing thoughts of self-harm, suicide, or are in immediate danger:

  • • Call 911 (Canada/US) or your local emergency number immediately
  • • Call or text 988 — Suicide & Crisis Lifeline (US)
  • • Call 1-833-456-4566 — Talk Suicide Canada (24/7)
  • • Go to your nearest hospital emergency department

3. No Medical Diagnosis

The clinical assessments provided in the Service (PHQ-9, GAD-7, ADHD screening, etc.) are self-report screening tools, not diagnostic instruments. Results indicate potential areas of concern but do not constitute a clinical diagnosis.

Only a qualified healthcare professional can diagnose mental health conditions. Assessment results should be discussed with your therapist or doctor for proper interpretation and treatment planning.

4. Not a Substitute for Professional Care

The Service is designed to complement — not replace — professional mental health care. DELORY conversations, mood tracking, and wellness tools are supportive resources, not a replacement for therapy, counselling, medication, or other professional treatment.

If you are currently receiving treatment, continue to follow your healthcare provider's guidance. Do not discontinue or modify any treatment based on information from this Service without consulting your provider.

5. Accuracy of Information

While we strive to provide accurate and helpful information, we make no guarantees about the completeness, accuracy, or reliability of any content generated by DELORY or displayed in the Service.

AI-generated responses may occasionally contain errors or inappropriate suggestions. Use your own judgment and consult a professional for important decisions about your mental health.

6. Facial Expression Detection

The optional facial expression detection feature during live counselling sessions processes data entirely on your device. No video, images, or biometric data are stored or transmitted. Only anonymized text labels (e.g., "happy", "sad") are used to help Delory respond with appropriate sensitivity.

This feature is not a medical diagnostic tool and does not provide any clinical assessment of your emotional state.

7. User Responsibility

You are responsible for your own decisions and actions based on information from this Service. If you feel uncomfortable or distressed by any interaction with Delory, you may discontinue use at any time.

If you believe you may have a mental health condition, please seek evaluation from a qualified healthcare professional.

8. Third-Party Links

The Service may contain links to third-party websites or resources (e.g., crisis hotlines, calendar providers, payment processors). We are not responsible for the content, accuracy, or practices of any third-party services.

9. No Guarantees

We do not guarantee that the Service will improve your mental health, prevent any condition, or produce any specific outcome. Wellness outcomes depend on many factors, including professional treatment, personal effort, and individual circumstances.

10. Limitation of Liability

To the fullest extent permitted by law, The Rich Mind Inc., its founders, employees, and affiliates disclaim all liability for any damages, losses, or harm arising from your use of the Service, including but not limited to reliance on AI-generated content, assessment results, or any information provided.

Your use of the Service is entirely at your own risk.

11. Contact

For questions about this disclaimer, please contact us at info@richmind.ca.